DeGarmo Launches AI-Powered Simulation Platform to Transform Donation Advocate Training
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BLOOMINGTON, Ill. - illiNews -- Across the organ, tissue, and eye donation and transplantation community, DeGarmo partners with organizations to strengthen talent selection, professional development, coaching, and leadership, advancing the quality of donor family conversations and hospital partner interactions to support the shared mission of saving more lives.

DeGarmo today announced the launch of its Virtual Conversation Simulation Platform, an innovative learning solution that allows donation advocates to engage in realistic, AI-powered conversations with virtual donor family members. The platform provides an unprecedented opportunity to practice, refine, and strengthen communication skills through authentic, scenario-based learning.

Using conversational AI, participants interact naturally with virtual family members who respond dynamically based on the advocate's communication style, empathy, questions, and decision-making. Rather than following scripted pathways, every conversation evolves differently, closely mirroring the complexity and unpredictability of real donor family discussions.

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"Technical knowledge is essential, but success in donation advocacy ultimately depends on human connection," said Anthony Adorno, Executive Director of DeGarmo. "Our goal was never to replace traditional learning—it was to create a way for advocates to safely practice the conversations that matter most. By making high-quality experiential learning available anytime, organizations can develop stronger communicators, support more consistent coaching, and ultimately help more families make informed donation decisions."

The simulation platform reflects years of DeGarmo research into the behaviors and communication characteristics associated with successful donation advocates. The platform combines that research with guidance from experienced donation professionals across the country to create realistic scenarios representing a wide range of clinical situations, family dynamics, emotional responses, and communication challenges.

Every interaction is unique, allowing advocates to repeatedly practice critical conversations while receiving structured feedback designed to reinforce effective communication behaviors.

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Organizations can integrate simulations into onboarding, ongoing competency development, coaching engagements, certification pathways, and leadership development initiatives, creating a continuous learning experience rather than isolated training events.

"As healthcare continues to embrace simulation-based learning across clinical disciplines, we believe the same opportunity exists for the communication skills that are equally critical to successful donation outcomes," Adorno said. "We're proud to introduce a solution that helps organizations invest in their people, strengthen family conversations, and advance the lifesaving mission shared by the entire donation community."

To learn more about DeGarmo's Virtual Conversation Simulation Platform or to schedule a demonstration, visit www.degarmo.com or contact Michelle Reef at Mreef@degarmo.com

About DeGarmo

DeGarmo is a talent science and professional development company helping organizations improve performance through evidence-based hiring, development, coaching, and leadership solutions.