Pittsburgh Woman Receives National Caregiver Honor For Providing Unparalleled Care

BrightStar Care® Names Heather Bailey the National Caregiver of the Year

GURNEE, Ill. - illiNews -- Heather Bailey exemplifies what it means to go above and beyond. Heather Bailey, HHA with BrightStar Care North Hills/ Pittsburgh, one of the nation's leading private duty home care and medical staffing franchises that provides one-of-a-kind care, has shown compassion for each of her clients by being attentive to their needs.

Each year BrightStar Care® recognizes its caregivers for putting forth empathy by honoring one employee with the Caregiver of the Year award. Each year, families and clients nominate their BrightStar Care caregiver by submitting a testimonial letter that outlines the care they provide.

Heather's commitment to providing care to her clients was recognized earlier this month by BrightStar Care. She was selected as the Northeast Regional finalist and was invited to join the other finalists in Milwaukee at the brand's annual franchisee conference, where BrightStar Care CEO and founder, Shelly Sun presented the 2019 Caregiver of the Year award to Heather Bailey. She received a nomination letter from the client's wife, Rose.

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Rose highlighted how the minute Heather walked into their home she fit into their family. The first day she was home with Rose's husband, who had a perioperative stroke during a high-risk surgery and was in and out of hospitals, she made sure she was providing exactly what the family needed and wanted. She was able to get him into his favorite armchair in his favorite room to simply watch TV, because it was the very first time he had a moment of normalcy outside of the hospital. Heather continued to showcase her compassion by helping him attend his daughter's graduation in another state. Rose highlights how important Heather is to their family. "These little milestones are tremendous markers during what has been an incredibly difficult journey. My husband was told at various times that he would die...Not only is he alive, he is thriving and getting stronger every day! Heather has made this possible."

"Heather's moving nomination letter is one of the many reasons our clients continue to choose BrightStar Care time and time again," said Shelly Sun, CEO and Founder of BrightStar Care. "At BrightStar Care we believe that providing care to your loved ones should be one-of-a-kind, and we are honored to recognize Heather Bailey as this year's Caregiver of the Year as she is the core example of what it means to put your clients first."

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To read Heather Bailey's full testimonial letter, visit https://www.brightstarcare.com/about-us/our-care-team/caregiver-of-the-year/heather-bailey-caregiver-award-2019.

For more information on BrightStar Care please visit www.brightstarcare.com.