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In a bold and necessary move, Dr. Tracey Bond, a luxury vehicle purchaser is stepping into the public arena to challenge one of the largest online vehicle retailers over the sale of a critically defective SUV that was marketed and sold as "Carvana Certified."
OAK PARK, Ill. & CHICAGO - illiNews -- "Carvana Certified" Vehicle Vault of Luxury Car Buyer Traumas
Buyer Issues Legal & Media Notice After Luxury SUV Purchase Fails to Meet Basic Safety Standards
📍 Location: Oak Park, IL
📆 Date: June 7, 2025
📣 By: Dr. Tracey Bond — Elite Global Traveler, Transformational Genius Coach, #DO7E Founder, Pulitzer Publishing News Executive, NIE Columnist & Public Relations Professional
Dr. Tracey Bond, internationally recognized for her genius leadership and elite lifestyle brand, is issuing a formal media alert after being sold a "Carvana Certified" 2018 Range Rover Evoque that has exhibited critical mechanical issues since delivery on May 14, 2025 — one day after a failed May 13th scheduled drop.
More on illi News
🚩 Major Issues Identified:
Internal transfer case/transmission noise detected immediately
Odometer reset by ~9,800 miles (via FIXD app)
Unaddressed PCM Recall N622
Damaged part delivered; delayed refurbished replacement
Cracked windshield, interior water leak, damaged trim, scratched windows
Vehicle sold $1,000 above market value
GAP insurance advertised, but denied when requested
$1,300+ spent in non-refundable delivery fees & down payment
No clear communication pathway: Buyer had to independently locate an email for dispute documentation
Recording/transcription of calls discouraged, preventing accountability
📢 Statement from Dr. Tracey Bond:
"This isn't just a malfunctioning SUV — it's an insult to elite consumers who buy in good faith. I was denied direct support, forced into evasive chatbot loops, and silenced when I tried to document my experience. Their so-called 'certification' process feels like a polished trap. Time is a priceless currency — and I've spent enough."
More on illi News
🛑 Ongoing Legal & Media Filings:
✅ Better Business Bureau (BBB)
✅ Illinois Attorney General's Office
✅ Federal Trade Commission (FTC)
✅ National Consumer Law Center
✅ Consumer Financial Protection Bureau
✅ U.S. Department of Transportation
✅ Formal notices to Carvana Executive and Legal teams
✅ National media alert under distribution review
To schedule media interviews or media coverage, please contact:
Dr. Tracey Bond
https://Beneficience.com
Legacy PR
desk@beneficience.com
Buyer Issues Legal & Media Notice After Luxury SUV Purchase Fails to Meet Basic Safety Standards
📍 Location: Oak Park, IL
📆 Date: June 7, 2025
📣 By: Dr. Tracey Bond — Elite Global Traveler, Transformational Genius Coach, #DO7E Founder, Pulitzer Publishing News Executive, NIE Columnist & Public Relations Professional
Dr. Tracey Bond, internationally recognized for her genius leadership and elite lifestyle brand, is issuing a formal media alert after being sold a "Carvana Certified" 2018 Range Rover Evoque that has exhibited critical mechanical issues since delivery on May 14, 2025 — one day after a failed May 13th scheduled drop.
More on illi News
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🚩 Major Issues Identified:
Internal transfer case/transmission noise detected immediately
Odometer reset by ~9,800 miles (via FIXD app)
Unaddressed PCM Recall N622
Damaged part delivered; delayed refurbished replacement
Cracked windshield, interior water leak, damaged trim, scratched windows
Vehicle sold $1,000 above market value
GAP insurance advertised, but denied when requested
$1,300+ spent in non-refundable delivery fees & down payment
No clear communication pathway: Buyer had to independently locate an email for dispute documentation
Recording/transcription of calls discouraged, preventing accountability
📢 Statement from Dr. Tracey Bond:
"This isn't just a malfunctioning SUV — it's an insult to elite consumers who buy in good faith. I was denied direct support, forced into evasive chatbot loops, and silenced when I tried to document my experience. Their so-called 'certification' process feels like a polished trap. Time is a priceless currency — and I've spent enough."
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🛑 Ongoing Legal & Media Filings:
✅ Better Business Bureau (BBB)
✅ Illinois Attorney General's Office
✅ Federal Trade Commission (FTC)
✅ National Consumer Law Center
✅ Consumer Financial Protection Bureau
✅ U.S. Department of Transportation
✅ Formal notices to Carvana Executive and Legal teams
✅ National media alert under distribution review
To schedule media interviews or media coverage, please contact:
Dr. Tracey Bond
https://Beneficience.com
Legacy PR
desk@beneficience.com
Source: Beneficience.com Legacy PR
Filed Under: Technology
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