South Dakota Office of Licensing and Accreditation (OLA) Implements New MIS from RedMane Technology
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CHICAGO, June 11, 2025 ~ The South Dakota Office of Licensing and Accreditation (OLA) has recently announced the launch of its new Management Information System (MIS), which aims to modernize and improve the provider licensing and accreditation processes for state agencies, service providers, and constituents.

Developed by RedMane Technology, this digital solution has been rolled out to a variety of provider types, including child care programs, youth care facilities, and accredited behavioral health providers. By utilizing technology, the MIS streamlines the licensing and accreditation processes for these providers, including background checks, inspections, and compliance monitoring. This not only reduces administrative burden but also improves service quality and transparency.

According to Tony Lakier, CEO of RedMane Technology, "With the launch of South Dakota's new MIS solution, we are empowering OLA staff and providers with an integrated, efficient, and user-friendly system." He further explains that by leveraging technology, they are ensuring that licensing, compliance, and accreditation processes are more accessible, secure, and effective for all stakeholders.

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The MIS solution offers several key features and benefits. The Constituent Portal allows citizens to easily search for providers and access program profiles, certificates, inspections reports, compliance documentation. They can also submit inquiries or complaints through this portal. The Provider Portal enables providers to efficiently manage applications and review background check requests. They can also access various forms through this portal as well as communicate with OLA staff through a message center. The Staff Portal provides OLA staff with a secure platform to manage various processes related to provider lifecycle management such as inquiries, applications, renewals, compliance plans, background check submissions, site inspections,and certificate management. Additionally,the MIS includes reporting and analytics components.

The MIS is built upon mCase - RedMane's modern human services platform that prioritizes flexibility,ease of use,and scalability.This allows for a collaborative environment between agencies/providers/constituents.

Overall,the launch of South Dakota's new MIS solution marks a significant step towards streamlining and improving the licensing and accreditation processes for providers. With its user-friendly interface and advanced features, it is expected to benefit all stakeholders involved.

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