Coming Soon: A New Way to Connect with Naperville’s Elected Officials
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~ Naperville, IL - The City of Naperville has announced a new and improved way for constituents to connect with their elected officials. Starting March 4, residents will be able to use the city's Help Center to contact Mayor Scott Wehrli and all City Council members. This new process aims to provide a more efficient and organized way for residents to submit requests, questions, and feedback.

The transition to the Help Center is expected to bring several benefits for both elected officials and the city. One of the key advantages is faster response times, as service requests will now be streamlined and directed to the appropriate departments. This will also lead to improved submission tracking, enhanced security, and increased transparency in communication.

Residents can access the Help Center by visiting the upper left corner of the city's website, www.naperville.il.us. While an account is not required to submit a request, it is highly recommended as it allows users to track the status of their submissions securely online.

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According to city officials, submissions will be forwarded directly to the selected individual or individuals. Users will receive both an on-screen and email confirmation with a direct link to their submission. To assist residents in this transition, the city has created a help guide with instructions on how to effectively use the platform.

For any questions or concerns about the Help Center, residents can contact the Mayor's Office at (630) 420-6018. More information about Mayor Scott Wehrli and City Council members can be found on www.naperville.il.us/citycouncil. For general information about the City of Naperville, residents can visit www.naperville.il.us.

This new system aims to improve communication between constituents and their elected officials while also making it easier for residents to track their submissions. The City of Naperville encourages all residents to take advantage of this new platform starting March 4th.

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