Trending...
- Indies United is pleased to present our July 2025 book releases
- Bak Brothers, Inc. Expands Exterior Remodeling Services to La Grange, IL
- New Dad Battles Leukemia and Wins!
Customers can now connect TrueDialog's APIs to other APIs for truly native texting
AUSTIN, Texas - illiNews -- TrueDialog, a leading enterprise-grade SMS/texting software provider, was recently approved as a connector in the Microsoft Power App platform after a rigorous acceptance process. TrueDialog already connects with Microsoft Dynamics and other CRMs, such as Salesforce, and now, through Microsoft Power App, users can connect TrueDialog's APIs to other popular software APIs.
With Microsoft Power App, users can text natively from connected applications, eliminating the need to text in another window or popup box via a third-party application. Instead, all text threads live with their customer record, providing a more holistic view of the customer and giving multiple agents the ability to join in a text conversation thread for a seamless customer experience.
"At TrueDialog, we are always innovating and going where the data lives," says John Wright, CEO at TrueDialog. "With texting, phone numbers are king, so we are excited to expand our footprint to Microsoft Office 365, where Outlook holds customer contact information. With Power App, users can easily connect other software to TrueDialog's many APIs. The efficiency and productivity gains are significant, as are the benefits of having emails and text messages stored together instead of in disconnected systems."
More on illi News
When customers register with TrueDialog via the Microsoft Power App platform, Microsoft emails an API key and Secret Code and the customer can begin using the connector immediately to send SMS texts to single or multiple recipients via long code and short code numbers. Any type of text message is possible, including notifications, alerts, information, customer service reminders, and marketing and sales messages.
Microsoft Power App allows users to connect TrueDialog to any Microsoft or non-Microsoft application, giving enterprises, small businesses and higher education institutions the ability to text natively within those applications for both internal and external text communications. SMS is a powerful marketing tool, as 65 percent of Americans say they feel more secure interacting with brands via SMS, according to Pew Research.
"No other messaging medium is as effective as SMS in its reach," says Wright. "We want to ensure companies and higher education institutions can leverage its potential in the easiest way possible. TrueDialog reduces the friction, costs, and deliverability issues associated with many texting platforms, and we are proud to be part of the Microsoft Power App family."
More on illi News
About TrueDialog
Headquartered in Austin, TX and founded in 2008, TrueDialog is an innovative communications-platform-as-a-service (CPaaS) company. Our team of veteran messaging experts has built what we believe is the premier mass text messaging and customer support texting platform in the industry by carefully listening to our 1,000s of customers. TrueDialog's technology is enterprise-grade, cloud-based, API-centric, and with an ISO 9001 database, direct carrier connections and 99.9% uptime, is secure and stable to meet the needs of the largest enterprise businesses and higher education institutions. Customers can send mass text messages or utilize our unique "TrueDialog" feature which enables seamless, multi-user, team-based customer support texting at scale.
With Microsoft Power App, users can text natively from connected applications, eliminating the need to text in another window or popup box via a third-party application. Instead, all text threads live with their customer record, providing a more holistic view of the customer and giving multiple agents the ability to join in a text conversation thread for a seamless customer experience.
"At TrueDialog, we are always innovating and going where the data lives," says John Wright, CEO at TrueDialog. "With texting, phone numbers are king, so we are excited to expand our footprint to Microsoft Office 365, where Outlook holds customer contact information. With Power App, users can easily connect other software to TrueDialog's many APIs. The efficiency and productivity gains are significant, as are the benefits of having emails and text messages stored together instead of in disconnected systems."
More on illi News
- Real Estate Experts Highlight Jersey Shore as a Smart Buy in 2025
- Spur Chicago Announces "Mindfulness in eMOTION" Workshop
- Don't Get Left In The Dark: Duracell Urges Americans To Gear Up For A Stormier-Than-Average Season
- $18 Price Target Issued in New Research Report After $34 Million Revenue Forecast from Acquisition; $101.5 Million Net Revenue in 2025; NAS DAQ: IQST
- West Dentistry Welcomes New Oral Surgeon to Enhance Patient Care
When customers register with TrueDialog via the Microsoft Power App platform, Microsoft emails an API key and Secret Code and the customer can begin using the connector immediately to send SMS texts to single or multiple recipients via long code and short code numbers. Any type of text message is possible, including notifications, alerts, information, customer service reminders, and marketing and sales messages.
Microsoft Power App allows users to connect TrueDialog to any Microsoft or non-Microsoft application, giving enterprises, small businesses and higher education institutions the ability to text natively within those applications for both internal and external text communications. SMS is a powerful marketing tool, as 65 percent of Americans say they feel more secure interacting with brands via SMS, according to Pew Research.
"No other messaging medium is as effective as SMS in its reach," says Wright. "We want to ensure companies and higher education institutions can leverage its potential in the easiest way possible. TrueDialog reduces the friction, costs, and deliverability issues associated with many texting platforms, and we are proud to be part of the Microsoft Power App family."
More on illi News
- The AML Shop Launches New Financial Investigations Unit, Appoints Director to Lead the Initiative
- Raidium révolutionne le diagnostic de la Sclérose en Plaques en partenariat avec l'Hôpital Fondation Adolphe de Rothschild
- New Podcast "Spreading the Good BUZZ" Hosted by Josh and Heidi Case Launches July 7th with Explosive Global Reach and a Mission to Transform Lives
- The Herbal Care, Led by Markel Bababekov, Becomes a Top Dispensary in NYC's Upper East Side
- Digital Watchdog Launches New myDW Cloud Services
About TrueDialog
Headquartered in Austin, TX and founded in 2008, TrueDialog is an innovative communications-platform-as-a-service (CPaaS) company. Our team of veteran messaging experts has built what we believe is the premier mass text messaging and customer support texting platform in the industry by carefully listening to our 1,000s of customers. TrueDialog's technology is enterprise-grade, cloud-based, API-centric, and with an ISO 9001 database, direct carrier connections and 99.9% uptime, is secure and stable to meet the needs of the largest enterprise businesses and higher education institutions. Customers can send mass text messages or utilize our unique "TrueDialog" feature which enables seamless, multi-user, team-based customer support texting at scale.
Source: TrueDialog
Filed Under: Business
0 Comments
Latest on illi News
- Tarp Supply Inc.® Prepares to Celebrate 21 Years of Excellence in the Tarps Industry
- Top Dentist Concord CA, Smile Makers Dental Care, Celebrates 500 5-Star Reviews
- Bio-Inspired Technology-Dynamic and Adaptable for unknown real-world environments
- ALIVE and KICKING: LAUGHTER NEVER GETS OLD has its World Premiere July 11-20 in St. Charles, IL
- AAR to announce fourth quarter fiscal year 2025 results on July 16, 2025
- Michael Reafsnyder opens solo exhibition at Scott Richards Contemporary Art in San Francisco
- Valley Sleep Therapy Expands to Prescott with New Location at Crossings Road
- New Dad Battles Leukemia and Wins!
- Kefir Comes to NASCAR as Lifeway Foods Races into Hometown Weekend with Driver Josh Bilicki at The Loop 110
- Recession-Proof Startups: What Business Plans Investors Are Actually Funding in 2025
- $17.4 Million Total Revenue for First Half of 2025 (up 31.8% YOY) for Global Wet Trades Services Provider with High Value Bitcoin Investments
- $12.8 Million Net Revenue for 2024 for Cloud-Based Crowdsourcing Recruitment and SaaS-Enabled HR Solutions Provider: Baiya International Group Inc
- City of Chicago Releases Annual Comprehensive Financial Report for Fiscal Year 2024
- Indies United is pleased to present our July 2025 book releases
- Endurance Warranty Earns 2025 Buyer's Choice Awards from ConsumerAffairs Through Verified Customer Reviews
- Hire Virtue Announces Executive Sponsorship Opportunity for Houston Hiring Blitz & Job Fair on August 6, 2025
- Inked & Maxim Model Teisha Mechetti Turns Heads—And Builds Community Impact
- Naperville: Structure Fire in the 1600 Block of Country Lakes Drive
- Plan to Launch Silo Technologies' Cybersecurity Pilot Program for Ultimate Nationwide Deployment via Exclusive Partnership: Stock Symbol: BULT
- Robert Michael & Co. Real Estate Team Celebrates Industry Recognition and Showcases Premier Central Florida Listings