illi News - CEO Coaching International Congratulates Client CBC Federal Credit Union for Customer Service Accolades

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MIAMI - illiNews -- CEO Coaching International, the leading firm coaching over 330 of the world's top growth-focused entrepreneurs, congratulates its client CBC Federal Credit Union for being recognized as one of the top credit unions in the nation.

The Oxnard, California based credit union's Experience Team recently received a number of high marks via customer surveys. CBC is part of a national Net Promoter Score (NPS) Survey coalition called The Member Loyalty Group, which focuses on the top credit unions nation-wide.

According to CBC Credit Union's President and CEO Rick Weber, CBC finished as the top credit union in the country in the "Overall New Member Experience" category out of all 106 credit unions.

The organization also placed second in the category "Overall Score for New Product Experience" and high marks for categories "Overall Satisfaction for Branch Experience and "Overall Satisfaction for Call Center," according to Weber.

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"Rick has made an amazing impact on his team and his community since taking on the role of CEO in January 2020," said Sheldon Harris, CEO Coaching International partner and Weber's coach. "CBC Credit Union's team is on their way toward setting a new standard of excellence in their industry."

About CBC Credit Union

CBC Federal Credit Union aims to empower people along their financial journey through personalized and innovative service. The credit union has 6 branch locations throughout Ventura County, California with assets in excess of $450 million. The Credit Union offers a wide array of consumer lending and deposit products. In addition, CBC offers member insurance and annuities through its subsidiary Credit Union Service Organization, CBC Services Organization.

About CEO Coaching International

CEO Coaching International works with the world's top entrepreneurs, CEOs, and companies to dramatically grow their business, develop their people, and elevate their overall performance. Known globally for its success in coaching growth-focused entrepreneurs to meaningful exits, CEO Coaching International has coached more than 600 CEOs and entrepreneurs in more than 40 countries. Every coach at CEO Coaching International is a former CEO or President that has made big happen. The firm's coaches have led double-digit sales and profit growth in businesses ranging in size from startups to over $1 billion, and many are founders that have led their companies through successful eight and nine figure exits. CEOs and entrepreneurs working with CEO Coaching International for three years or more have experienced an average EBITDA CAGR of 59% during their time as a client, more than five times the national average. To see how coaching can elevate your performance, schedule a free initial coaching session. Sign up here: https://ceocoachinginternational.com/ceo-coaching-session. For more information on CEO Coaching International, please visit: https://www.ceocoachinginternational.com

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